23-24 July 2025

ICC Sydney

Frequently Asked Questions

I can’t find my login details

Exhibitors have been sent two (2) different log ins

  • ReGen Compulsory Forms – Please email Customer Service to be re-sent your login details.

If you need to make any modifications to the shell scheme or need to order any items for your stand, direct all queries to:

or order direct from Harry the hirer via their online portal which has been emailed to the stand coordinator.

For all inquiries regarding freight, logistics, storage onsite, loading dock usage, please contact:

ReGen Location

ReGen 2025 is located in Halls 1-2, on Level 1 – Entrance from the car park is via Lift 6.

Are there Approved Suppliers Who Can Help Me Build An Exhibition Stand?

Yes, there are preferred suppliers that can help you construct your stand. Please refer to the Contact List.

I need to organise power for my stand

To order power please contact Harry the Hirer or place an order their online portal which has been emailed to the stand coordinator.

What days can I move in


SPACE ONLY 
stands have access from 8.00am on Tuesday 22 July 2025.

SHELL SCHEME STANDS will be ready to be occupied by 12:00pm, Tuesday 22 July 2025.

If you require access to the loading dock please refer to the Dates and Times page for access times.

If you require use of a forklift, please contact AVN to pre-book your forklift.

I need to drop off my stand items through the loading dock

If you require access to the loading dock please refer to the Dates and Times page for access times.

Delivery label

To send your stand items to the venue please use this Delivery label. One of your staff members or a representative needs to be at the venue to sign for the delivery as the venue or AVN will not sign for freight on your behalf.

I want to have a function on my stand

Any catering or functions on your stand are booked through the ICC Exhibitor Services at the venue.
Please refer to the Stand Catering & Kiosk Account order form on the on the Exhibitor Services Website page for further information.

Functions or catering occurring outside of show opening hours require approval by the Operations Manager.

I need to organise furniture for my stand

To order furniture please contact Harry the hirer or place an order via their portal that has been sent to your stand coordinator.

Can I bring my own furniture in?

Yes you can. All furniture must be removed at the end of the event. Additional charges may apply for any items left uncollected

Is there storage available?

Please refer to the Storage page on the Exhibitor Services website for more information.

Compulsory Forms

Additional Services Order Forms

Key Event Information